Frequently Asked Questions
Everything you need to know about professional camera gear and accessories.
What is the weight capacity of the SpiderPro Holster?
Our SpiderPro Holster is designed to securely hold professional DSLR and mirrorless setups weighing up to 5 lbs (2.25 kg) or more, depending on the specific plate and pin configuration used.
Do you offer international shipping?
Yes, we ship our professional camera carrying solutions worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for gear?
We offer a 30-day return policy on all unused items in their original packaging. If you are not satisfied with your holster or accessory, please contact our support team to initiate a return.
Are Spider Holster products compatible with Arca-Swiss tripods?
Yes, many of our plates, such as the SpiderPro Plate v2, feature built-in Arca-Swiss compatibility, allowing you to move from your holster to a tripod seamlessly.
How do I ensure my camera is locked into the holster?
Our holsters feature a two-position lock. In the lower position, the camera is locked into the holster for maximum security; in the upper position, the lock is disengaged for quick-draw access.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Apple Pay for a secure and fast checkout experience.