Returns & Exchanges
At Spider Holster, we stand by the quality of our camera gear and offer a 30-day return window for items in original, unused condition. If your equipment doesn't perfectly suit your workflow, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the holster or accessory in its original retail packaging, ensuring all components, screws, and tools are included.
Ship to Spider Holster
Affix the provided RMA label to your package and ship it via a trackable carrier to our inspection facility.
Inspection and Refund
Once our technicians verify the gear's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing